Information you provide & we collect
The information we learn from users helps us personalize and continually improve your experience of our Website. We use your information to provide technical support services to you and to assist you in availing text and video meeting services through our Website inter alia as set out in the Conditions of Use. We use your information to share it with users from your account, who have been permitted by you, to access and/or receive such records, communicate with you, update our records, to conduct research or analytical and statistical studies on various aspects including user behavior, user preferences etc. and to generally maintain your accounts with us. We also use this information to improve our Website, prevent or detect fraud or abuses of our Website and enable third parties to carry out technical, logistical or other functions on our behalf.
2. Information You Provide To Us
We receive and store any information you enter on our Website or give us in any other way. In general, you can browse the Website without telling us who you are or revealing any personal information about you. Once you give us your personal information, you are not anonymous to us.
We collect personally identifiable information (email address, name, phone number, gender, time zone, location, etc.) from you when you register and create an account with us, and that you provide to us from time to time.
You hereby consent to such use, collection, storage and disclosure of ‘sensitive personal information’ by us in accordance with this Privacy Notice as required under applicable law.
Where possible, we indicate the fields which are required and the fields which are optional. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. You always have the option to withdraw your consent, upon which we have the option not to provide services for which the consent was sought.
3. Automatic Information
We receive and store certain types of information whenever you interact with us. We may also receive/store information about your location and your mobile device, including a unique identifier for your device. We may use this information for internal analysis and to provide you with location-based services, such as search results and other personalized content.
We may automatically track certain information about you based upon your behavior on our Website. We use this information to do internal research on our users’ demographics, interests, and behavior to better understand, protect and serve you. This information is compiled and analyzed on an aggregated basis.
This information may include your login, e-mail address, password, computer and connection information such as browser type and version, operating system and platform, usage history, which we sometimes aggregate with similar information from other customers to create customized or additional features, the full uniform resource locators (URL) clickstream to, through and from our Website (including date and time), cookie number, users you viewed or searched for, and any phone number used to call our customer service number.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.
4. Information from Other Sources
We might receive information about you from other sources and add it to our account information. If other users or third parties send us correspondence about your activities, we may collect such information into a file specific to you.
Sharing of information we receive
Information about our users is an important part of our business and we are not in the business of selling it to others. We share user information only as described below with entities that control, are controlled by or are under the common control with Unytalk and that are either subject to this Privacy Notice or follow practices at least as protective as those described in this Privacy Notice.
2. Authorized Persons
Any guests invited by you to the platform (“Authorized Persons”), who have been permitted by you, to access and/or receive such communications or records. You will be deemed to have consented to such sharing of communication or records with Authorized Persons.
3. Third Party Service Providers
We may employ other companies and individuals to perform functions on our behalf. Examples include functions such as scheduling video sessions, sending postal mail and/or e-mail, removing repetitive information from customer lists, analyzing data, providing marketing assistance, providing search results and links, secure third party payments, and providing customer service. These third party service providers will have access to personal information needed to perform their functions, but may not use it for any other purposes. Further, they must process the personal information in accordance with this Privacy Notice and as permitted by the applicable law.
4. Protection of Unytalk and Others
We release account and other personal information when we believe release is appropriate to comply with the law, enforce or apply our Conditions of Use and other agreements, or protect the rights, property or safety of Unytalk, our users or others. This includes exchanging information with other companies, organizations, government or regulatory authorities for fraud protection and credit risk reduction. However, this does not include selling, renting, sharing or otherwise disclosing personally identifiable information from customers for commercial purposes in a way that is contrary to our commitments under this Privacy Notice
5. With your consent
Other than as set out above, you will receive notice when information about you might go to third parties and you will have an opportunity to choose not to share the information.
A ‘cookie’ is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. Cookies are useful for enabling the browser to remember information specific to a given user. We place both permanent and temporary cookies in your computer’s hard drive.
Security of your information
We strive to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts information you input in addition to maintaining security of your information as per the International Standard IS/ISO/IEC 27001 on “Information Technology Security Techniques Information Security Management System-Requirements”.
We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information). Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you.
It is imperative that you to have measures to safeguard against unauthorized access to your password and to your computer. Please ensure that you read and understand the terms and conditions which are set out in the Conditions of Use, in this regard.
Persons who are eligible to the website
Use of the Website is available only to persons who can form a legally binding contract under the laws of the State of Massachusetts, United States of America.
Modify your privacy preferences
Use of the Website
As mentioned above, you can always choose not to provide information, even though it might be needed to make proper use of a consultation or to take advantage of some of the features offered through the Website.
You can add or update certain information on some of the pages of the Website, such as your profile. When you update information, we usually keep a copy of the previous version for our records.
If you do not want to receive e-mail or other mail from us, you will be free to adjust your preferences to reflect the same. However, even in case you do not want to receive Conditions of Use and other legal notices from us, such as this Privacy Notice, all those notices will still govern your use of Website and requests placed with us, and it is your responsibility to review them for changes.
Notices & Revisions
We are at a nascent stage in our business operations and our business is bound to change constantly, and so our Privacy Notice and the Conditions of Use will change also. We may e-mail periodic reminders of our notices and conditions, unless you have instructed us not to, but you should check our Website frequently to see recent changes.
Unless stated otherwise, our current Privacy Notice applies to all information that we have about you and your account. By using or continuing to use the Website you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by Unytalk at its sole discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice.
If you have any concern about privacy or grievances regarding the Website, please feel free to contact our grievance officer Mahendra Penumathsa at email@example.com with a detailed description and we will endeavor to resolve the issue for you.
You may also contact: firstname.lastname@example.org
92 Furnace Street,
Sharon, MA 02067, United States of America.
BY VISITING OUR WEBSITE AND/OR BY USING THE SERVICES OR BY OTHERWISE GIVING US YOUR INFORMATION, YOU WILL BE DEEMED TO HAVE READ, UNDERSTOOD AND AGREED TO THE PRACTICES AND POLICIES OUTLINED IN THIS PRIVACY NOTICE AND AGREE TO BE BOUND BY THE PRIVACY NOTICE. YOU HEREBY CONSENT TO OUR COLLECTION, USE AND SHARING, DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY NOTICE. WE RESERVE THE RIGHT TO CHANGE, MODIFY, ADD OR DELETE PORTIONS OF THE TERMS OF THIS PRIVACY NOTICE, AT OUR SOLE DISCRETION, AT ANY TIME. IF YOU DO NOT AGREE WITH THIS PRIVACY NOTICE AT ANY TIME, DO NOT USE ANY OF THE SERVICES OR GIVE US ANY OF YOUR INFORMATION. IF YOU USE THE SERVICES ON BEHALF OF SOMEONE ELSE (SUCH AS YOUR CHILD) OR AN ENTITY (SUCH AS YOUR EMPLOYER), YOU REPRESENT THAT YOU ARE AUTHORISED BY SUCH INDIVIDUAL OR ENTITY TO (I) ACCEPT THIS PRIVACY NOTICE ON SUCH INDIVIDUAL’S OR ENTITY’S BEHALF, AND (II) CONSENT ON BEHALF OF SUCH INDIVIDUAL OR ENTITY TO OUR COLLECTION, USE AND DISCLOSURE OF SUCH INDIVIDUAL’S OR ENTITY’S INFORMATION AS DESCRIBED IN THIS PRIVACY NOTICE.